In working day in and day out with businesses, marketers and online reviews I know firsthand that most care about two main things: rating and quantity. I don’t think anyone mentions online reviews without commenting on the amount of them they have, the amount they want and their rating. I think those two things are …
I'm the CEO of GetFiveStars, a customer feedback platform that helps brands and companies capture, evaluate and improve their customer experiences and online reputation.
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