local search

Local Search Landscape Is Changing

Google is changing the way local search results are displayed for users and that change isn’t a small one.  Many have been waiting for the shift as Google has been working hard to strengthen their Google Places offering in 2010.

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In looking at the changes and digesting the numerous experts blogging on their take, it’s a move I both like and dislike (shocking right?).  I like the fact that it puts more emphasis on local search in general, people are taking note and it’s a buzz topic for the time being. Local is not stale, it’s growing at a feverish pace.

I dislike the results being more a mash-up of organic and local with a local map results sandwiched in the middle of organic results.  I think it will confuse a user to some extent, I liked the old separation, but I’m sure more movement is coming though.  I might soften over time though too. :)

You’ll notice the results from the Google Place pages are aimed to bring more of their information to the forefront.  Reviews, review sources and a photo now can accompany the search result displayed.  Your local listing, data and result is more important than ever.

Other posts you should read on the Google Local Search results change:

Combine this local search results change along with tags and Place Search, you see where the focus in search is right now. LOCAL.

The RIGHT Place To Learn SEO & Local Search

Finding a trusted source, it’s a challenge for business owners in many things to run your business.  Good news, I have the best source for a business owner or marketing person to learn best practices of SEO and Local Search.

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Coming to the Minneapolis and St. Paul area on May 13th is Local University.  Local U is a 1-day Internet marketing workshop focused on entry level to intermediate level information for marketing online.

Who are you learning from?  Only the best.

  • GOOGLE:  Reps from Google are part of the workshop and will walk you through their Local Business Center and explain the basics you need to properly claim and edit your business information on Google. 
  • BING:  A Rep from Bing will be there to discuss their local search offering and what Bing offers as a search engine. 
  • NATIONAL EXPERTS:  Trusted, experienced and highly sought after speakers will walk you through search engine optimization for your website, social media, blogs, local search, Google maps, do it yourself tips and more.

–> View the details, speaker bio’s and sign up online now!
Use promo code five2010 to save $40!  Only $89 for the workshop!

Below are just 3 of the many positive comments from past Local U attendees:

I was completely new to these concepts, but they were well explained. It was very easy to go to the office afterward and implement everything discussed.
– Benjamin Pingel, Marketing Director for Thrifty Car Rental of Spokane, WA

I appreciated that this seminar was directed towards FREE methods of improving search results and improving site traffic.  We are equivalent to a non-profit and so we have no budget for ppc marketing. Also was impressed that the presenters are top in their field – that gave a little more weight to what they were saying.
–Sarah Reynolds

I really appreciated all of the small details that you clarified (meta tags are NOT used to classify my website? HUH?) as well as the differences between organic, maps and adwords and how to boost my status. I also appreciated knowing what I need to do to help the spiders figure out who I am and what I do. If you ever need a regular, run of the mill business person to speak at any of your events – call me! I would love to participate!
–Tia Wooley, Beautiful Photo Studio

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Local University is a great opportunity for Minnesota and I hope to see you there.  A big thanks to the support from local sponsors Deluxe For Business and ReliaCloud – Cloud Hosting from VISI.

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Heading To The West Coast Just To Get More Local

I’m headed out to Spokane, Washington tomorrow to sit in on the one day Local University put on by GetListed.org.  This local search focused workshop is being headed up by David Mihm, Matt McGee, Mike Blumenthal as well as some other great small business Internet marketing minds.

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As much as anything I’m looking forward to hanging out with David and Matt.  Those two guys are on my short list of great local and search marketing minds, write blog posts I read frequently and worth a follow by any business on Twitter. I have had the chance to interact with both of them over the years via email, social media or projects as well.

One other goal besides the knowledge, networking and beer(s) … is working with David to bring one of these Local University sessions to Minneapolis.  It would be fantastic and of great value to the business community here. 

I’ll post pics and a round-up later this week.

Local Internet Marketing With Yelp Brings Out The Good, The Bad & The Crazy

I just finished reading You’ve Been Yelped, a great article on Yelp.com put out by Inc Magazine writer Max Chafkin. Two weeks ago David Mihm outlined Yelp’s Coming of Age in a detailed post. If you’re into local Internet marketing at all, read them both.

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Max illustrated both the good and the bad for small business owners affected by the website.  The customer reviews posted on Yelp can make or break a small business and as the article details, it can drive an owner downright crazy.

As a business owner myself I see both sides of Yelp.com’s offering and effect on small business.  I think the collection of opinions of others experiences is great for the consumer to crowdsource to find great services or products, but I also question if the right filters can control the inmates running the asylum.

Running a small business is tough enough, you’ll never please everyone and now anyone can shout it out to the masses … permanently.  That said, an owner can learn a lot from customer insight and feedback.

Maybe the best thing to hope for is reviews being held to a responsibility code, where constructive criticism is allowed (and welcomed), but childish savaging or outlandish claims are left off.  I think we all know that some only look for ways to whine, rip or rant whenever possible.

So is Yelp the answer to running a better business?  Is it the answer to helping consumers?  I don’t have a clear answer on those 2 questions, but I do know that it’s not going away.

As one owner quoted in the story stated: “Ignoring Yelp gets you nothing. You can’t hate the future.”

My hope is that Yelp’s future brings a better balance to small business and consumer interaction.

One last time, it’s a great article so go and read it: You’ve Been Yelped – Inc.

Marketing, Mobile & Maps Combine For Google’s New Feature: Favorite Places

Google announced their new Favorite Places on Google feature today mixing Google maps, window decals and mobile phones to benefit consumers.

In a nutshell, over 100,000 businesses (to start) are receiving decals for their business window/storefront that include a bar code.  When scanned with your phone (includes iPhone, Android, BlackBerry and more) you get the business listing on your device to see reviews or coupon offers from their LBC listing.

 
This feature makes it a quick connect for a consumer to learn more on a business or easily grab a coupon/offer.  It also gives any business one more reason to make sure they are listed in the Google Local Business Center.  Run a check of your local listings here: http://www.getlisted.org

I like what I see of this new local feature:

1. Its about making it easier to grab more info on a business

2. The mix of web, mobile and brick-n-mortar

3. Easy access to special offers/coupons

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The only thing I don’t like is the limited number getting the invites, but my hope is that after ironing it out with the first 100,000k you would be able to request a decal and bar code from the feature.

I’ll be on the lookout for the first decal I run into in the Twin Cities.

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